RMA ITM Ticket System
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Operating Hours = Mon-Fri 8:00AM - 5:30PM GMT+7

Do NOT put your password in the ticket.

Please do NOT put your password in the ticket. We recommend you communicate the password using a private method (e.g. MS Teams call/ chat, phone call, etc).

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Knowledgebase

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How to install CRM add-on for outlook

Category: CRM

As Microsoft Dynamics CRM has been implemented and widly used in RMA group. To setup this application please follow these instructions below.   Instruction:- 1. Download all setup file fr...

5,893
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How to upload file to Web File Services (WFS) system

Category: Web File Services (WFS)

RMA Web File Services (WFS) is a system to reduce the use of big email attachments. When you attached big attachments to the email, you are in a risk of :- Email is too big so the recipient cannot ...

5,228
(23)
How to Submit a new IT Support Ticket

Category: ITM Ticket System

Last updated: 3-Feb-2021 ----------------------------------   Thailand ITM has implemented the ITM Ticket System in order to keep track of all IT support requests, also to analyze the support informat...

4,722
(11)
Using Windows Remote Assistance

Category: Other

Press the Windows Key and type "assistance", when Windows Remote Assistance appear, press enter or double-clickalternatively Press the Windows Key and R at the same time, type msra.exe and press enter...

375
(1)
How to install Dynamics NAV

Category: Knowledgebase

IMPORTANT - Before installation please make sure this computer install "Microsoft Office 32 bit ONLY"  and ".net framwork 2.5-3.5" Step 1: Right click on "NAV.10.0.16996.W1.DVD" as Run as administrato...

1,672
(4)
How to create RMA VPN & Connect VPN (Windows 10)

Category: VPN

Noted : If you need to connect RMA VPN for access RMA Share drive, Local Application or Sync your Email Password with Windows Password when you working outside RMA network. You must have permission fo...

690
(2)
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