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Operating Hours
Operating Hours = Mon-Fri 8:00AM - 5:30PM GMT+7
Do NOT put your password in the ticket.
Please do NOT put your password in the ticket. We recommend you communicate the password using a private method (e.g. MS Teams call/ chat, phone call, etc).
IT Request App
Introducing the new IT Request App which contains 4 types of requests
For 1 and 2, we will revoke all existing local admin/ VPN permissions and allow some grace periods for requests again beforehand. This is to clear the old/ stale permissions which may still exist e.g. resigned people, etc.
The app itself can be accessed via the tab in Group ITO's Team -> General or via the web link https://go.rmagroup.net/itrequestapp .