Knowledgebase
RMA ITM Ticket System > RMA ITM Helpdesk > Knowledgebase

Search help:


Problem Outlook 2010 Contacting server for information while trying to print email message

Solution

Problem :-

You unable to print  an email from in outlook that contain picture(s) and outlook and popup message "Contacting server for information".

 

 

Solution:-

1. When outlook popup message "Contacting server for information" you can click at cancel button to cancel the progress

2. Go to menu File  -> Option

 

3. Click at Trust center of left pane then click at Trust center settings on the right pane

4. Click at Automatic download on left pane then at the right pane, uncheck the box in front of     "Permit download in email message..." (see screenshot below for reference) then press ok

 

 

 

 

If you require further assistance, please open a support ticket.

Attachments:
outlook-download-1.PNG outlook-download-1.PNG
outlook-download-2.PNG outlook-download-2.PNG
outlook-download-3.PNG outlook-download-3.PNG
outlook-download-4.PNG outlook-download-4.PNG

 
Was this article helpful? yes / no
Related articles Outlook client unable to connect to Exchange server
Error with compliance e-training system
CRM toolbar/icon missing from Outlook intermittently
Unable to retrieve latest version files from Intranet Shared Document Library
How to clear a badly cached Outlook email address
Article details
Article ID: 61
Category: Email
Date added: 2013-01-27 18:50:30
Views: 850
Rating (Votes): Article rated 3.0/5.0 (8)

 
« Go back

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies