Knowledgebase
RMA ITM Ticket System > RMA ITM Helpdesk > Knowledgebase

Search help:


Guideline to recover items from the Deleted Items folder automatically.

Solution

Guideline to recover items from the Deleted Items folder automatically.

 

For Microsoft Outlook 2010/2013, please look at the following figure -:

        - Go to File > Options > Advance and then see in "Outlook start and exit", do not mark on "Empty Deleted Items folders when exiting Outlook" and then click "OK".

 

 

 

For OWA or exchange 2013, please look at the following figure -:

        - Go to Options > Settings > Mail and then see in "message options", do not mark on "Empty the Deleted Items folders when I sign out" and then click "SAVE".

 

Attachments:
auto1.PNG auto1.PNG
auto2.PNG auto2.PNG

 
Was this article helpful? yes / no
Related articles Guideline for Recovering Deleted Items In Microsoft Outlook 2013
Guideline for Recovering Deleted Items In Microsoft Outlook 2010
Guideline for Recovering Deleted Items In Outlook Web App 2013(OWA) or exchange
Guildline for Recovering Deleted Items In Outlook 2010 Web Access (OWA) or Exchange
How to do bulk update on Intranet/SharePoint online document/ photos library
Article details
Article ID: 136
Category: Email
Date added: 2014-05-22 15:21:51
Views: 50
Rating (Votes): Article rated 3.0/5.0 (4)

 
« Go back

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies