How to resolve problem CRM with error that unable to uninstall CRM or configure the account

As sometime there is an error with CRM client that it won't allow us to uninstall CRM or configure it, this kind of error happen we need to following instruction below:


Resolution: We removed the CRM 2011 Outlook Client (x64) from the computer manually by deleting the MSCRM Folder from Program Files and Local App Data.


Delete the following registry keys.






Restart the computer and install the 32 Bit CRM Outlook Client Add-in on the computer.


Additional Information and Recommendations:


The version of Outlook Client (32 bit or 64 bit) to be installed on the computer depends on the Outlook client which is Installed. If the Outlook is 64 bit, we shall install 64 bit CRM Outlook Client and if the Outlook is 32 bit, we have to install the 32 bit version of the client.